PRIVACY POLICY

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Last Updated: August 5, 2026

 

Topstrata (hereinafter referred to as the "Company", "we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website top-strata.com, mobile applications, or any other digital property owned and operated by us (collectively, the "Platform").

This policy is drafted in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 (India), the Information Technology Act, 2000, and other applicable data protection laws.

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1. Data Collected Voluntarily

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We only collect personal data that you willingly and knowingly provide to us through forms, email inquiries, account registrations, or chat interfaces on our Platform.

1. Identity Data: First name, last name, and business name.

2. Contact Data: Email address, phone number, and physical billing/shipping address.

3. Interaction Data: Content of your queries, feedback, or messages submitted via our forms or customer support channels.
    

2. Legal Basis and Purpose of Processing

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Under the DPDP Act 2023, we process your personal data based on your explicit, specific, unconditional, and informed consent. We process this information exclusively for the following specified purposes:

1. To fulfill your requests for information, products, or services.

2. To communicate with you regarding your inquiries, active accounts, or transactions.

3. To send you corporate updates, newsletters, and marketing materials (only if you have explicitly opted in).

4. To maintain, secure, and optimize the user experience of our Platform.
    

3. Data Storage and Security Obligations

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We implement industry-standard technical, administrative, and organizational security protocols designed to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

1. Data Breach Protocol: In the event of a personal data breach or security incident involving our servers, we are legally mandated to, and will, immediately notify the Data Protection Board of India (DPBI) and all affected users in accordance with the prescribed statutory timelines.
    

4. Third-Party Disclosures

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We do not sell, rent, or trade your personal data to third parties. We may share limited personal information only with trusted service providers, cloud infrastructure operators, or vendors who assist us in operating our Platform, under strict confidentiality agreements and data processing terms that align with this Privacy Policy. We may also disclose your data if mandated to do so by a court of law or competent government authorities under Indian law.

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5. Your Rights as a Data Principal

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Under the DPDP Act 2023, you are recognized as a Data Principal and possess the following enforceable rights:

1. Right to Access: The right to receive a summary of the personal data we hold about you and the processing activities undertaken.

2. Right to Correction and Erasure: The right to correct inaccuracies, update incomplete profiles, or request the complete deletion of your personal data.

3. Right to Withdraw Consent: The right to withdraw your consent to data processing at any time. Withdrawal will stop future processing but will not affect the legality of processing completed before the withdrawal.

4. Right to Grievance Redressal: The right to register a complaint with our Grievance Officer regarding any perceived non-compliance.
    

6. Data Grievance Redressal Officer

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If you have questions, concerns, or wish to exercise any of your data protection rights, please contact our designated Grievance Officer:

1. Attn: Grievance Redressal Officer, Topstrata

2. Email: legal(at)top-strata.com

3. Address: New Delhi, India

 

COOKIE POLICY

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Last Updated: August 5, 2026

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This Cookie Policy explains how Topstrata uses cookies and similar tracking technologies on our Platform. By continuing to browse or use our Platform, you consent to our use of cookies as described in this policy.

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1. Definition of Cookies

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Cookies are small text files placed on your computer, smartphone, or tablet by your web browser when you visit a website. They help the website remember your actions, device configurations, and performance preferences over a period of time, ensuring a smoother browsing experience.

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2. Categories of Cookies We Use

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We utilize the following categories of cookies to manage and secure our digital ecosystem:

Cookie Category

Function & Purpose

Necessity

Strictly Necessary

Required to enable core site functionalities like secure user logins, account authentication, and form submissions.

Mandatory (Cannot be turned off)

Performance & Analytics

Gathers anonymous traffic telemetry to evaluate how users interact with the site, helping us identify broken links or sluggish pages.

Optional (Requires user consent)

Functional

Remembers local preferences you select, such as your language choice, region, or customized dashboard settings.

Optional (Requires user consent)

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3. Third-Party Tracking Technologies

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Some analytical cookies are placed on our Platform by trusted third-party services, such as Google Analytics, to help us understand web traffic flows and user interactions. These third parties compile aggregate mathematical statistics on our behalf. They do not have access to unencrypted personal contact information unless explicitly authorized.

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4. User Consent and Cookie Management

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When you access our Platform for the first time, a cookie consent banner will appear requesting your explicit selection. You have complete control over how cookies are managed on your device:

1. Browser Settings: You can configure your internet browser (e.g., Google Chrome, Apple Safari, Mozilla Firefox) to block all cookies, reject third-party cookies, or clear your history upon closing.

2. The Usercentrics company is used as a data processing and handling company, the consent banner pop up appears upfront and requires your selection. The Data processing and processor details are all provided with transparency and all information shared is true to teh best of our knowledge. Any and all information on display is shared with the user and is in our knowledge. Anything beyond the said information is not known or was not made known to us specifically.

3. If you have any doubts to the Data processing or handling, you are free to leave and not pursue the website and its contents and or engage with it in any form.

4. Your acceptance and moving ahead to explore the website constitutes to your acceptance in full having read and understood the terms of use, privacy policy and limited liability of the website owner.
    

Consequences of Disabling: If you choose to completely block or disable strictly necessary cookies, certain automated features, forms, or secure portal areas of our Platform may fail to function correctly.